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Refund Policy

At Vedika Soni, we celebrate everything beautiful – each garment is made with utmost care, affection and detail.

As a conscious brand, we follow made-to-order policy to reduce possibility of creating excess stock, therefore we do not offer any returns unless there is a manufacturing defect and the same is notified to us within 48 hours of receiving the product.

We run true to our size guide however, in case of sizing issues we are happy to do alterations on the same order piece. The customer needs to bear one side shipping charges in case of returns.

EXCHANGE POLICY

Terms & Conditions

  • A request for an exchange or return, must be submitted within 14 days of receiving your order.
  • We do not have a refund policy. All returns are processed as store credit only. 
  • Vedika Soni cannot be held liable for the loss of garments being returned. 
  • The return shipping cost is the responsibility of the customer, we do not refund the cost of shipping unless the item is deemed faulty by our team.
  • All items must be in their original condition; unworn, unused, unwashed, with the return tags still attached. All returns are accepted at the discretion of our team. Any item/s returned without their returns tag, will not be accepted, and it is the customers responsibility to have their items collected from the warehouse.
  • Garments that have incurred any makeup stains or that smell of perfume or any other scent will not be accepted. Hence, please take care when trying on the garments.
  • The items must be returned to our warehouse before the return for credit or exchange can be issued.
  • Items are eligible for exchange only once.
  • We do not accept any exchanges for items marked as FINAL SALE.
  • We do not accept any international returns / exchanges at the moment.
  • Flash Sale items are eligible for store credit only.
  • Only authorised returns will be processed. Any returns sent without authorisation will be refused and it will be the responsibility of the customer to arrange collection of their garment.

Please note, the above returns policy applies to all purchases made via the vedikasoni.com website only.

For any other queries or concerns, feel free to reach us out at vedikasoniofficial@gmail.com